Having problems with the stream? See the FAQ below:

1) After the commercial, I am not forwarded.

This may be a firewall issue or related to security settings. Free access is not available from your computer at this time.

2) What is the minimum version of Windows Media Player I can have?

ZeroKlix is compatible with WMP 6.4+, but we stream with WMP9 codec, which lowers buffering time and increases audio quality.

3) Do I have to use Microsoft Internet Explorer on a PC?

No! ZeroKlix is now also compatible with Firefox and Safari on Apple. 

4) What if I use software to block ads?

You will need to set permissions to allow ads and pop-ups from our site. Otherwise, you will not get free access.

5) What if I use the windows taskbar vertically?

Do not use the windows taskbar vertically on the left hand side of the screen. This causes the ad to shift. Use at the bottom horizontally.

6) What if I stream something else simultaneously, like a data feed?

The other live stream can cause a conflict and terminate the new feed. To transverse from the gateway commercial to content, pause the other streaming service.

Still having problems? Write to info@zeroklix.com and explain the situation. Thanks!